SHYLOCK  3.0

Software solution , serving several  major clients  covering  a variety of business.

"Shylock"  the most powerful call account system  in Egypt.

Shylock One Solution for all comes with these features:

1)        Intelligent PBX lines error detecting and solving.
2)        Links all branches (or PBXs) together (Even with different kinds and models
of  PBXs).
3)        A Unique design that made the interface so simple to use (user friendly).
4)        Pricing and Tariffs are easily changed & configured.
5)        Increase revenue by applying different pricing strategies.
6)        Different pricing strategies (and discounts) can be applied to different groups,
dialed numbers, and dates.
7)        Sends records to all kinds of Hosts (e.g. Fidelio, Opera, Comsys, etc…).
8)        Determine the extension, group of extensions and departments to be sent to
host.
9)        Print records of an extension, selected extensions or departments in paper
each .
10)        Search for Internal Calls.
11)        Search for calls by preferences of your choice:

Specific date/ time slice (Work Shifts)        Calls  done through each external
telephone line
Wakeup Calls / Internal calls        Specific extension, group of extensions or
departments
Specific cost or range of cost        Part of dialed phone numbers
Specific dialed/incoming phone number        Specific range of called duration
Specific type of call (e.g. International, Mobile, National, etc…)        Analyze call cost
using Graphical Charts

12)        A monitoring window can be accessed to see all calls as they are made; it
can be accessed from many stations (e.g. a monitoring screen can be accessed at
the front office, the front office employee can print records of an extension or
selected extensions).
13)        Search for the top used extension, the most costly department, frequent
dialed numbers, etc….
14)        Generate reports in no time.
15)        Illustrates effective worked time.
16)        Charge extensions using cost or fees or a percentage over both.
17)        Search business calls by category.  
18)        Compare with Graphical charts departments, extensions, contacts vs. non
contacts  and contact categories.
19)        Send Email to employees with their calls only ( save time , effort and money).
And more ….
We are looking forward to provide you with the latest technology.
جزء من سابقة اعمال برنامج شايلوك

:
شركة كارجيل مصر
اسمنت اسيوط – سيمكس مصر
الشركة المصرية الالمانية لصناعة اجهزة الاتصالات – سيمنز
شركة سرفير مصر
شركة اسيوط لتكرير البترول – المدينة السكنية
شركة فريش
ادارة جولى فيل
جامعة فاروس بالاسكندرية
(4 سنترالات وبرنامج واحد)
قرية دومينا كورال باى شرم الشيخ
قرية اورينتال ريفولى شرم الشيخ
قرية سن رايز مملوك الغردقة
قرية سن رايز جارن بيتش الغردقة
قرية ريجينا ستايل الغردقة
قرية الفى ستون مرسى علم
قرية بانوراما بانجولوز الغردقة
بانوراما بانجولوز الجونة
قرية الندا مرسى علم
مليا فرعون سابقاقرية سونستا فرعون بيتش الغردقة
قرية كورال سى الغردقة         كونراد سابقا